Frequently Asked Questions (FAQ)
1. What types of marble products do you offer?

We specialize in creating a wide range of marble products, including:

  • Marble fountains

  • Marble furniture (e.g., chairs, tables)

  • Home decor (e.g., vases, sculptures)

  • Custom designs tailored to your requirements

2. Do you offer custom designs?

Yes! We pride ourselves on creating custom marble designs to match your unique vision. Whether it’s a fountain, furniture, or home decor, we work closely with you to bring your ideas to life.

3. How long does it take to produce a custom marble product?

Production times vary depending on the complexity of the design. Once you place your order, we will provide an estimated timeline. On average, production takes 2-4 weeks.

4. Do you ship internationally?

Yes, we ship our marble products worldwide. Whether you’re in Pakistan or abroad, we’ll deliver your order safely to your doorstep.

5. What are your shipping costs?

Local (Pakistan): Free for orders above [X amount]. For smaller orders, a flat rate of [X amount] applies.

  • International: Shipping costs vary based on the destination, weight, and size of the product. You will receive a shipping quote during checkout.

6. How can I track my order?

Once your order is shipped, we will provide you with a tracking number. You can use this number to monitor the progress of your shipment.

7. What if my product arrives damaged?

If your product arrives damaged, please contact us within 7 days of delivery. Provide clear photos of the damage, and we will assist you with a replacement or refund.

8. Do you offer installation services?
    Currently, we do not offer installation services. However, we provide detailed instructions and support to help you install your marble products.
 
9. What payment methods do you accept?

We accept the following payment methods:

    • Bank transfers

    • Credit/debit cards

    • PayPal (for international orders)

10. Can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it. After this period, changes may not be possible as production begins.

11. Do you offer bulk discounts?

Yes, we offer discounts for bulk orders. Contact us with your requirements, and we’ll provide a customized quote.

12. How do I care for my marble products?

To maintain the beauty of your marble products:

  • Clean regularly with a soft, damp cloth.

  • Avoid using harsh chemicals or abrasive materials.

  • Seal the marble periodically to protect it from stains.

13. How can I contact you?

If you have any other questions, feel free to reach out to us:

  • Email: [email protected]

  • Phone: +92-3007040237

  • Address: Purana goli mar ,mangho pir golimar way road
    Karachi near Rehman public school