Shipping Policy

At Shafiq Marble House, we are committed to delivering your custom marble creations safely and on time. Whether you’re ordering a marble fountain, furniture, or home decor, we ensure that every piece is handled with care and precision. Below, you’ll find all the details about our shipping process, timelines, and policies.

1. Shipping Locations

We proudly ship our marble products worldwide. No matter where you are, we’ll bring the elegance of marble to your doorstep.

2. Shipping Process

  • Order Confirmation: Once your order is confirmed, our team will begin crafting your custom marble product.

  • Packaging: Each product is carefully packaged to prevent damage during transit. We use high-quality materials to ensure safe delivery.

  • Shipping: Once your order is ready, we will ship it using trusted logistics partners.

3. Shipping Timelines

  • Production Time: Since all our products are custom-made, production times may vary depending on the complexity of the design. We will provide an estimated timeline after you place your order.

  • Delivery Time: Delivery times depend on your location and the shipping method chosen. On average, delivery takes:

    • Local (Pakistan): 7-14 business days.

    • International: 15-30 business days.

4. Shipping Costs

Shipping costs vary based on the destination, weight, and size of the product. You will receive a shipping quote during checkout.

5. Tracking Your Order

Once your order is shipped, we will provide you with a tracking number so you can monitor its progress. If you have any questions about your shipment, feel free to contact us.

6. Damaged or Lost Shipments

  • Damaged Products: If your product arrives damaged, please contact us within 7 days of delivery. Provide clear photos of the damage, and we will assist you with a replacement or refund.

  • Lost Shipments: If your order is lost during transit, we will work with the shipping carrier to resolve the issue and ensure you receive your product as soon as possible.

7. Customs and Import Duties

For international orders, please note that customs fees or import duties may apply. These charges are the responsibility of the customer and are not included in the product or shipping costs.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • Email: [email protected]

  • Phone: +92-3007040237

  • Address: Purana goli mar ,mangho pir golimar way road
    Karachi near Rehman public school

9. Policy Updates

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page, and the updated policy will apply to all orders placed after the effective date.